Privacy Policy

This is a one-time charge that will appear on your statement as MedCoreva.

At MedCoreva, we respect your privacy and are committed to protecting the information you provide when using our website and services. This Privacy Policy explains how we collect, use, protect, and handle your information.

1. Information We Collect

When you contact us, request a service, or place an order, we may collect information such as:

  • Name

  • Email address

  • Phone number

  • Billing and payment information

  • Project details and requirements

  • Content, manuscripts, documents, images, or other files you voluntarily provide

  • Information submitted through contact or inquiry forms

We may also automatically collect limited technical information such as browser type, device information, IP address, pages visited, and general website usage data.

2. How We Use Your Information

We may use collected information to:

  • Respond to inquiries and requests

  • Provide and manage our services

  • Communicate with you about your project

  • Process payments and transactions

  • Deliver completed eBook and digital publishing services

  • Improve our website and services

  • Maintain website security

  • Prevent fraudulent or unauthorized activity

  • Comply with applicable legal requirements

3. Project Content and Files

Any manuscripts, documents, images, designs, or other materials submitted for a project will be treated as confidential and used primarily for providing the requested services.

We do not intentionally sell or publicly distribute your private project materials without your permission, except where disclosure is required by law or necessary to provide a requested service.

4. Payment Information

Payments may be processed through third-party payment providers. MedCoreva does not necessarily store complete payment card information on its own servers.

Payment providers may process information according to their own privacy policies and terms.

5. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember preferences, and enhance the user experience.

You may adjust cookie settings through your browser. Disabling certain cookies may affect some website functionality.

6. Third-Party Services

We may use third-party services for payment processing, analytics, hosting, communication, or other operational purposes. These providers may process information according to their own privacy policies.

7. Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no internet-based system can be guaranteed to be completely secure.

8. Data Retention

We retain information only for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

9. Your Privacy Rights

Depending on applicable laws, you may have rights to request access to, correction of, or deletion of certain personal information.

To make a privacy-related request, please contact us using the contact information provided on our website.

10. Children’s Privacy

Our services are not intentionally directed toward children under the applicable legal age. We do not knowingly collect personal information from children without appropriate authorization.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact MedCoreva through our website’s contact page.